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Cost savings and business benefits realized from Zoom's unified communications platform Zoom for Unified Communications enabled organizations to realize up to 52 minutes per week productivity gain per employee, reduce sales time to value…
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User Guide for Business Zoom Phone Cloud Solution To make sure you can access Zoom Phone, you'll need to download the latest desktop version from the Zoom download page. The latest version has all the current features available for the…
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Multi-factor authentication (MFA) is essential if you want to get cyber insurance for your business. With the recent increase in cybersecurity incidents and ransomware attacks, more and more companies are applying for cyber insurance. In…
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Your data. Your cloud Top challenges in controlling and protecting access to data in the cloud. Take control of your cloud security. Simplify your cloud security Increase the efficiency of operations Act faster and with…
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The global pandemic has had a significant impact on how companies prioritize spending. Although a new year has already begun and economists forecast a very different evolution compared to last year, companies such as Goldman Sachs warn that…
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But water is also needed for agricultural and industrial activities as well as for traditional households. How long could companies continue to operate if their water supply was cut off? This question is becoming increasingly urgent,…
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How digital phone calls are revolutionizing the customer experience Before the introduction of hybrid working models that allowed employees to work from home, everyday call center life looked something like this: A busy open plan office,…
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How Zermatt is becoming the most digital Alpine destination with Salesforce The renowned Swiss ski destination Zermatt Matterhorn has succeeded in doing just that. By harmonizing the different parts of the buying journey, the resort has…
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How digital phone calls are revolutionizing the customer experience. Find out in our guide how you can improve customer care with telephony as a digital channel and thus strengthen your customer loyalty. Meet your customers' expectations…
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For the fourth edition of our State of Service report, Salesforce Research surveyed customer service professionals around the world to find out: How customer service standards continue to change amid the crisis What strategies,…
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