The topic of AI becomes the front-page story in many business and general – interest magazines. It often seems as though the technology is already mature enough not only to replace people in many specialist areas, but indeed to outdo them in terms of technical performance. Yet AI, as many experts concede, is still in the early stages of development when it comes to applications in operational logistics. While, some years ago, it was comparable to a (young) child who was able to make simple distinctions (“mum”, “dad”), it has now grown into a teenager who can be entrusted with more complex tasks following appropriate instruction.
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