Travel management companies are crucial allies to organizations that manage travel. Taking on many roles from the tactical to the strategic, TMCs regularly act as travel enablers, assisting with planning and booking travel, processing reservations, fulfilling transactions and supporting travelers in-trip—whether through human or digital means. TMCs report, analyze and consolidate the data and business information that illuminate travel management. They implement core travel technologies in the realms of booking, mobile capability and reporting, whether through proprietary or partner solutions. They can assist in the formulation, implementation and enforcement of travel policy, and serve as key players in traveler risk management and security. They regularly lend support in supplier negotiations and relationships, and act as a gateway to the supplier content users demand. Given the range of roles TMCs play, and the diversity of managed travel clients, the composition of these relationships vary widely.
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