In order to increase support for its recently introduced GenAI Telco Solution, Netcracker Technology recently announced that it had expanded its cooperation with Microsoft. This ground-breaking approach makes use of the capabilities of generative AI technology with the goal of providing the telecommunications sector with outstanding value.
The Netcracker GenAI Telco Solution harnesses the formidable capabilities of OpenAI’s ChatGPT via Azure OpenAI Service. This facilitates the creation of high-value use cases by leveraging valuable telecommunications data and insights. Drawing upon Netcracker’s extensive telecom IT expertise, the solution enhances ChatGPT with real-time telecom data, context, and insights sourced from operators’ BSS/OSS and data analytics platforms. The goal is to boost productivity and elevate the customer experience across all facets of the telecommunications business.
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