BSL Group recently implemented the Genesys Cloud platform as the global telephony system for Dentsu Aegis network. Across 117 countries and multiple languages. And continuously delivers SLAs over 94%.
In light of the Covid19 pandemic, Dentsu were able to continue providing a high service, unaffected due to the flexibility of the solution. Discover how the Genesys Cloud platform can support the elevation of your contact centre.
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