Whitepaper

The Internet of Things (IoT) is changing the world. To better understand why this is the case, let’s take a look at some of the key questions surrounding the IoT. WHAT IS THE IOT? The IoT refers to a network of internet-connected devices…
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Coronavirus, COVID-19, is the talk of the town over weeks now if not months. The pandemic nightmare continues to terrorize on a global scale. It is bizarre to believe that bustling shopping malls, house full PVR halls, the crowd at…
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In the ever-evolving world of mobile technology, two giants have consistently vied for supremacy: iOS and Android. Beyond their differences in design, user interface, and philosophy, these operating systems engage in a constant,…
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Business-Centric Computing Ensure your servers serve your business Powered by Intel® Xeon® processor. As business processes expand so does the need for applications. Each has its own resource footprint, so you need a way to optimize your…
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When it comes to EMC technology, there are a lot of different terms floating around that you may or may not understand. To get started speaking “EMC”, here’s a brief overview of some of the essential EMC terms you need to know. DAE…
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"Less than one-quarter of organizations have reached the stage where IoT initiatives are transforming business processes, services and products. The vast majority are in the preparatory (consideration and planning) or pilot stages. Half of…
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The fifth iteration of the IT Management Program will debut at Cisco Live San Diego from June 7–11. Since the program's inception, which began with a group of 50 workers hearing about Cisco IT's transition to a services organization, it…
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National Cyber Security Alliance and the Multi-State Information Sharing and Analysis Center with the goal of empowering public and private sector stakeholders to create a safe, secure and resilient cyber environment.
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Increasing demand on contact centres and rising cost-to-serve are impacting decisions that companies are making, with a knock-on impact on customer satisfaction. Experience of the recent pandemic has changed us as customers forever; the…
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IT-Customer Service collaboration is a growing need as customer expectations regarding service are rapidly evolving and current IT systems may be viewed as ineffective at delivering upon these expectations.
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