Minimum of 06 months of experience.

Responsibilities:

• Meeting the audit targets aligned.
• Quality Check of the leads generated by the operations / data research team members.
• Sharing of Feedback with the advisors / research analysts.
• Participates in design of call monitoring formats and quality standards.
• Uses quality monitoring data management system to compile and track performance at individual level.
• Provides actionable data to various internal support groups / stakeholders as per the requirement.
• Coordinates and facilitates call calibration sessions for staff.
• Prepares & analyses internal & external quality reports for the management staff.
• Maintenance of reports including Productivity, Quality and SLA.
• Maintaining Data work and Presentation.

Benefits –

1. SAT-SUN FIXED OFF.

2. SALARY ON TIME.

3. NO SHIFT EXTENSIONS.

4. HEALTHY & HAPPY WORK ENVIRONMENT

Minimum of 06 months of experience.

Responsibilities: 1. 6+ Months' experience in International BPO.

2. Good communication skills.

3. Should be performance-oriented and flexible at working Hours.

4. Proven work experience in Lead Generation will be an advantage.

Benefits -

1. SAT-SUN FIXED OFF.

2. UNCAPPED INCENTIVES.

3. SALARY ON TIME.

4. NO SHIFT EXTENSIONS.

5. HEALTHY & HAPPY WORK ENVIRONMENT