Few topics in recent years have captured the business travel industry’s collective attention as has the spread of Millennials in the workforce. The habits and desires of today’s youngest workers, and their perceptions of structured travel programs and established processes, have transfixed travel managers and suppliers alike as all strategize ways to attract the interest and influence behavior of travelers 35 and younger. A “seismic change” is underway in the workplace, according to Randstad and Future Workplace as in 2016 “3.6 million Baby Boomers are set to retire, one-fourth of Millennial workers will take on management roles and Generation Z (born between 1994 and 2010) start to enter the workforce.”
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