Automated, online booking tools, packaged solutions and concierge approaches to simple meetings are among the options that companies are considering as they redefine small meetings as simple and complex. Some companies are finding that more small meetings must really be defined as “complex” and may require the skills of professional planners to source, contract, establish payment terms, reconcile or compile data. Whether due to travel rules, health and safety or compliance, some small meetings now require additional layers of management expertise applied.
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